Privacy Policy

Website: mirandaarieh.com

Business: HEROES Programme

Last updated: February 17th, 2026

1. Introduction

HEROES Programme (“we”, “us”, “our”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you:

  • Visit our website
  • Enrol in the HEROES Programme
  • Purchase coaching services
  • Subscribe to our newsletter
  • Interact with us via email or online forms

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

HEROES Programme is a business registered in the United Kingdom.

For data protection purposes, we are the “data controller” of your personal data.

Contact email: hello@heroesprogramme.com

3. What Personal Data We Collect

We may collect:

Information You Provide Directly

  • Name
  • Email address
  • Phone number (if provided)
  • Billing information
  • Coaching intake responses
  • Programme participation information

Payment Information

Payments are processed securely through:

  • Stripe
  • Google Reader Revenue Manager (where applicable)

We do not store full card details on our servers.

Automatically Collected Information

  • IP address
  • Browser type
  • Device type
  • Website usage data
  • Cookies (see Section 9)

4. How We Use Your Information

We use your personal data to:

  • Deliver the HEROES Programme and coaching services
  • Process payments
  • Communicate with you about your enrolment
  • Send newsletters (where you have consented)
  • Improve our services
  • Comply with legal obligations

5. Lawful Bases for Processing (UK GDPR)

Under UK GDPR, we rely on the following lawful bases:

  • Contractual necessity – to provide paid services
  • Consent – for marketing emails and newsletters
  • Legal obligation – for accounting and regulatory compliance
  • Legitimate interests – to operate and improve our business

6. Email Marketing

If you subscribe to our newsletter:

  • You will receive emails related to coaching insights, programme updates, and relevant offers.
  • You can unsubscribe at any time using the link in any email.

We will not send marketing emails without your consent.

7. Sharing Your Information

We may share your information with trusted third parties who help us operate our business, including:

  • Stripe
  • Google Reader Revenue Manager
  • Email marketing providers
  • Website hosting providers
  • Accountants or legal advisors (where required)

We do not sell your personal data.

8. International Transfers

Some third-party providers (such as payment processors or email platforms) may process data outside the UK.

Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy regulations.

9. Cookies

Our website may use cookies to:

  • Improve user experience
  • Analyse website traffic
  • Enable functionality

You can control cookie settings through your browser.

10. Data Retention

We retain personal data only as long as necessary for:

  • Providing services
  • Legal and accounting requirements
  • Resolving disputes

When no longer required, data will be securely deleted.

11. Your Rights Under UK GDPR

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion (“right to be forgotten”)
  • Restrict processing
  • Object to processing
  • Request data portability
  • Withdraw consent at any time

To exercise these rights, contact: hello@heroesprogramme.com

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).

12. Data Security

We implement appropriate technical and organisational measures to protect your personal data from:

  • Unauthorised access
  • Loss
  • Misuse
  • Disclosure

However, no online transmission can be guaranteed 100% secure.

13. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last updated” date.

Continued use of the website constitutes acceptance of the updated policy.