Understand Trauma
How trauma, conditioning and lived experience can shape the nervous system, identity and relationships.
Bespoke training for organisations and teams
Miranda’s flagship A Trauma-Informed Way of Being programme is an immersive full-day training for organisations and teams. Bespoke shorter training sessions, CPD workshops and talks are also available when releasing staff for a full day is not possible.
Beyond trauma awareness
Professionals increasingly understand that trauma can shape behaviour, relationships and emotional responses. Yet when somebody is distressed, angry, withdrawn or sharing something painful, even highly experienced staff can feel unsure of what to say or do.
A Trauma-Informed Way of Being bridges that gap. It explores not only what trauma is, but how trauma-informed practice lives in our language, nervous systems, boundaries and everyday interactions.
Miranda combines specialist knowledge with lived experience of complex childhood trauma and the mental health system. Her warm, engaging and often humorous delivery makes challenging material accessible without diminishing its depth.
“I learned more in one day than I have in over 20 years working in health and social care.”
Staff member · Bellbrooke Surgery, Leeds
Practical learning
Insight, language and immediately usable approaches—not a day of impenetrable theory or jargon.
How trauma, conditioning and lived experience can shape the nervous system, identity and relationships.
Fight, flight, freeze and fawn—and how to view behaviour through a curious, compassionate lens.
Language and relational approaches that support emotional safety rather than inadvertently escalating distress.
How earlier relational experiences can affect trust, connection, boundaries and engagement with services.
The role of regulation and co-regulation in supporting safer, more effective human interactions.
Compassionate practice alongside appropriate professional boundaries and emotional sustainability.
What participants say
A practical HEROES framework
The full framework—and how to use it safely and effectively—is taught during the training.
“I just wanted to say that I’ve already used the three-step framework with a patient today. We moved swiftly through an exchange which I know would have escalated without this. Superb.”
Community Psychiatric Nurse · Bevan Healthcare
Who it is for
The training is designed for organisations and multidisciplinary teams. Content and examples can be adapted to reflect the people you support and the realities of your setting.
What participants say
A format that fits
A Trauma-Informed Way of Being is Miranda’s complete, immersive full-day training, usually delivered from 10:00–16:30. If releasing staff for a whole day is not possible, Miranda can create a bespoke shorter training session, CPD workshop or talk focused on your organisation’s priorities. Every booking begins with a conversation about your team, context and desired outcomes.
What participants say
Your trainer
Miranda is the founder and author of HEROES Programme—Healing, Education and Recovery Of Emotional Strength—a trauma-informed approach delivered within NHS services across Leeds.
She is an award-winning motivational speaker, mental health educator and BBC radio guest expert whose work is grounded in professional practice and lived experience. Miranda has taught at Leeds Beckett University and delivered training and talks for healthcare teams, universities, schools, workplaces and community organisations.
Her facilitation style is warm, direct, emotionally intelligent, humorous and engaging. Participants are invited into meaningful learning without being overwhelmed by jargon or spoken to as though they have no existing wisdom of their own.
What participants say
Bring TIP to your team
Choose the full-day programme or tell Miranda what time your team can realistically release—she can create a focused shorter session around your priorities.